/* =========================================================
   Support Desk — "Handwritten Note" theme
   A warm, postcard-inspired look for the contact support form.
   Palette, type, and the envelope-flap card are intentional
   choices for a small, human support team — not a generic
   dashboard skin.
   ========================================================= */

@import url('https://fonts.googleapis.com/css2?family=Fraunces:ital,opsz,wght@0,9..144,400;0,9..144,600;1,9..144,500&family=Nunito:wght@400;600;700;800&family=Caveat:wght@500;700&display=swap');

:root {
  --charm-paper: #fff8f0;
  --charm-paper-deep: #fbf0e4;
  --charm-ink: #332b25;
  --charm-ink-soft: #6b5f56;
  --charm-rose: #c4707c;
  --charm-rose-deep: #a24f5c;
  --charm-sage: #8fa382;
  --charm-sage-deep: #6c8060;
  --charm-gold: #d6a24a;
  --charm-line: #e6d8c8;
  --charm-shadow: rgba(90, 62, 40, 0.14);

  --font-display: 'Fraunces', Georgia, serif;
  --font-body: 'Nunito', sans-serif;
  --font-note: 'Caveat', cursive;
}

/* ---------- Page shell ---------- */

.support-page {
  background:
    radial-gradient(circle at 12% 8%, rgba(196, 112, 124, 0.08), transparent 40%),
    radial-gradient(circle at 90% 85%, rgba(143, 163, 130, 0.10), transparent 45%),
    var(--charm-paper);
  font-family: var(--font-body);
  color: var(--charm-ink);
  min-height: 100%;
  padding-block: 3rem;
}

.support-page .charm-eyebrow {
  font-family: var(--font-note);
  font-size: 1.35rem;
  color: var(--charm-rose-deep);
  display: inline-block;
  transform: rotate(-2deg);
  margin-bottom: -0.25rem;
}

.support-page h1.charm-title {
  font-family: var(--font-display);
  font-weight: 600;
  font-size: 2.4rem;
  color: var(--charm-ink);
  letter-spacing: -0.01em;
}

.support-page .charm-subtitle {
  color: var(--charm-ink-soft);
  font-size: 1.02rem;
  max-width: 34rem;
  margin-inline: auto;
}

/* ---------- The postcard/envelope card ---------- */

.charm-card {
  position: relative;
  background: #fffefb;
  border: 1px solid var(--charm-line);
  border-radius: 14px;
  box-shadow: 0 18px 40px -18px var(--charm-shadow);
  overflow: hidden;
}

/* The signature element: an "envelope flap" drawn in CSS,
   sitting across the top of the card like an opened letter,
   stitched shut with a dashed seam. */
.charm-card::before {
  content: "";
  display: block;
  height: 84px;
  background: linear-gradient(135deg, var(--charm-sage) 0%, var(--charm-sage-deep) 100%);
  clip-path: polygon(0 0, 50% 62%, 100% 0, 100% 100%, 0 100%);
}

.charm-card .charm-seam {
  position: absolute;
  top: 84px;
  left: 0;
  right: 0;
  border-top: 2px dashed rgba(51, 43, 37, 0.18);
}

/* Little wax-seal stamp badge, tucked into the flap corner */
.charm-stamp {
  position: absolute;
  top: 18px;
  right: 22px;
  width: 46px;
  height: 46px;
  border-radius: 50%;
  background: radial-gradient(circle at 35% 30%, var(--charm-gold), #b8823a 75%);
  border: 2px solid rgba(255, 255, 255, 0.65);
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 4px 10px rgba(0, 0, 0, 0.18);
}

.charm-stamp svg {
  width: 22px;
  height: 22px;
  fill: #fff8ea;
}

.charm-card-body {
  padding: 2.75rem 2.5rem 2.25rem;
}

@media (max-width: 576px) {
  .charm-card-body {
    padding: 2.25rem 1.35rem 1.75rem;
  }
}

/* ---------- Form controls ---------- */

.support-page .form-label {
  font-family: var(--font-body);
  font-weight: 700;
  font-size: 0.86rem;
  letter-spacing: 0.01em;
  color: var(--charm-ink);
  margin-bottom: 0.35rem;
}

.support-page .form-control,
.support-page .form-select {
  font-family: var(--font-body);
  background-color: var(--charm-paper-deep);
  border: 1.5px solid var(--charm-line);
  border-radius: 10px;
  padding: 0.62rem 0.9rem;
  color: var(--charm-ink);
  transition: border-color 0.15s ease, box-shadow 0.15s ease, background-color 0.15s ease;
}

.support-page .form-control::placeholder {
  color: #b6a999;
}

.support-page .form-control:focus,
.support-page .form-select:focus {
  background-color: #fff;
  border-color: var(--charm-rose);
  box-shadow: 0 0 0 4px rgba(196, 112, 124, 0.15);
  outline: none;
}

.support-page .form-text {
  color: var(--charm-ink-soft);
  font-size: 0.82rem;
}

.support-page .text-danger {
  color: var(--charm-rose-deep) !important;
  font-weight: 600;
  font-size: 0.82rem;
}

.support-page .alert-danger {
  background: #fbeceb;
  border: 1.5px dashed var(--charm-rose);
  color: var(--charm-rose-deep);
  border-radius: 10px;
}

.support-page .alert-success {
  background: #eef3e9;
  border: 1.5px dashed var(--charm-sage-deep);
  color: #4d5c41;
  border-radius: 10px;
  font-family: var(--font-body);
}

/* ---------- Buttons ---------- */

.support-page .charm-btn-primary {
  font-family: var(--font-body);
  font-weight: 800;
  letter-spacing: 0.02em;
  color: #fff8ea;
  background: linear-gradient(135deg, var(--charm-rose), var(--charm-rose-deep));
  border: none;
  border-radius: 999px;
  padding: 0.7rem 1.85rem;
  box-shadow: 0 10px 20px -8px rgba(162, 79, 92, 0.55);
  transition: transform 0.12s ease, box-shadow 0.12s ease;
}

.support-page .charm-btn-primary:hover,
.support-page .charm-btn-primary:focus-visible {
  transform: translateY(-1px);
  box-shadow: 0 14px 24px -8px rgba(162, 79, 92, 0.6);
  color: #fff8ea;
}

.support-page .charm-btn-secondary {
  font-family: var(--font-body);
  font-weight: 700;
  color: var(--charm-ink-soft);
  background: transparent;
  border: 1.5px solid var(--charm-line);
  border-radius: 999px;
  padding: 0.7rem 1.6rem;
  transition: border-color 0.12s ease, color 0.12s ease;
}

.support-page .charm-btn-secondary:hover {
  border-color: var(--charm-sage-deep);
  color: var(--charm-sage-deep);
}

/* ---------- Footer note ---------- */

.support-page .charm-footnote {
  font-family: var(--font-note);
  font-size: 1.15rem;
  color: var(--charm-ink-soft);
}

.support-page .charm-footnote a {
  color: var(--charm-rose-deep);
  font-weight: 700;
}

/* ---------- Accessibility ---------- */

.support-page .charm-btn-primary:focus-visible,
.support-page .charm-btn-secondary:focus-visible,
.support-page .form-control:focus-visible,
.support-page .form-select:focus-visible {
  outline: 3px solid var(--charm-gold);
  outline-offset: 2px;
}

@media (prefers-reduced-motion: reduce) {
  .support-page .charm-btn-primary,
  .support-page .charm-btn-secondary {
    transition: none;
  }
}